FAQ

Frequently Asked Questions

Do I need to create an account to purchase?

Yes. A customer account is required to purchase the MIDI packs. The account creation is simple and done during the checkout process for first time customers.

Where do I download the purchased MIDI packs?

To access your downloads, login to your account and click on the Downloads tab. The download links are listed in that section.

Will these MIDI files work with my DAW?

Absolutely. All modern DAW’s have the capability to import MIDI tracks.

Are these files arranged in song format?

Yes, they are. They’re all complete songs and over 3 minutes in length.

What time signatures are included?

They all vary. The time signatures are listed in the naming of the file.

Can I use the products that I purchased in commercial projects?

Yes. All of our MIDI tracks are 100% Royalty-Free and can be used in commercial or non-commercial projects.

Do you distribute your products on physical media?

No. All of our products are delivered electronically via download.

How long are the download links active for?

The download links never expire. Downloads are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access if abuse is detected.

What is your refund policy?

We stand behind our products and your satisfaction with them is very important to us. However, because our products are digital goods we generally offer no refunds. If you’ve changed your mind about your purchase and you have not downloaded any MIDI packs, we will happily issue a refund upon your request. Refund requests made after you have downloaded any packs are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.

What payment methods do you accept?

We accept PayPal and all the major Credit Cards and Debit Cards which are processed through PayPal

Are the payments secure?

Our site is continually updated, monitored, and scanned daily. You’re also protected by full 256-bit encryption. Plus, we don’t store any credit card details on our servers, so there’s nothing for hackers to steal.

What is your LICENSE AGREEMENT?

PRO MIDI FILES END USER LICENSE AGREEMENT

By purchasing or downloading MIDI files from www.promidifiles.com you accept this license agreement and all the terms put forth.

All of the MIDI files provided by PMF are licensed, not sold to you for use in music productions only. We reserve any other rights not explicitly granted to you. Unlawful copying, duplicating, selling, lending, renting, hiring, broadcasting, uploading or downloading to any database, newsgroups, servers, computers, file sharing services or other illicit distribution of our files is strictly forbidden. Each purchase comes with a single user license, which is non-transferable. Any infringement of this license will be pursued to the fullest extent of international law.

All MIDI files are provided royalty-free. You may use the MIDI files within your compositions for both commercial and non-commercial use.

The licensor (PMF) will not be held responsible if the MIDI files do not fit the particular purpose of the licensee (you). The MIDI files are licensed “as is” without warranties of any kind. The licensor cannot be held responsible for any direct, indirect or consequential loss arising from the use of any MIDI files licensed from PMF in whatever form. The licensor cannot be held responsible for any and all infringements that may arise from the use of the MIDI files within the licensee’s musical compositions and productions.

Use of our MIDI files in isolation such as, but not limited to, video game soundtracks, gaming machines, and mobile phone applications is not permitted. Our MIDI files may not be used both individually and in combination with other MIDI files to produce and fill MIDI libraries released by competing companies.

You may use the MIDI files in compositions such as, making demos, songs, albums, records, remixes, commercials, jingles, post productions, commissioned pieces, soundtracks for film, theatre, musicals, production music libraries, TV, and live performances.

You cannot trade, resell, lend, copy, duplicate, upload or download to any database, servers, file sharing service any PMF MIDI files. The licensor only grants the MIDI files to a single user.

Your purchase is non-transferable under the terms of this license agreement. You cannot sell any MIDI files second hand, and by the same logic, you cannot purchase any PMF MIDI files second hand and use them in your music compositions or productions.

Completing the purchase of any PMF product, or downloading free MIDI files from www.promidifiles.com means acceptance of all the terms contained in this license agreement.